REST API

Enabling Offline Mode to Perform an Offline Sale or Refund

This section describes how to enable Offline mode on the PAX terminal. When internet connectivity is not available, you can use this mode to perform offline sale or refund transactions. Offline mode is a customizable feature that you can enable in the
Business Center
. The default setting is
Disabled
. For more information, see Customizing the Acceptance Devices App.
IMPORTANT
The recommendation is to resume operating in online mode as soon as internet connectivity is available. In order to do this, you must disable Offline mode first. For more information, see Disabling Offline Mode for Offline Sale or Refund.
Follow these steps to enable Offline mode on the PAX terminal:
  1. On the PAX terminal, open the Acceptance Devices app.
  2. Tap
    Settings
    .
  3. Enter the passcode that you created when setting up the PAX terminal.
  4. In the Settings menu, tap
    Offline Mode
    . The Offline Mode screen appears.
  5. Toggle
    Enable Offline Mode
    to
    ON
    . The device is now operating in Offline mode.
  6. Tap the Back navigation arrow to return to the home screen.
  7. You can now perform offline sale or refund transactions on the device.