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Reference Information
This section contains reference information to help you use the Cybersource app on
Shopify
. Testing
Testing is not available in the sandbox environment. Cybersource tested and validated the
Shopify
app before it was released.Troubleshooting
Contact Cybersource using this email address to troubleshoot transactions and request
support: [email protected]
Include this information when you contact Cybersource:
- Cybersource merchant ID
- Shopifystore name
- Shopifypayment ID
- Shopifyreason string and code
- Date and time
- Production environment
- Steps to recreate the error