Create Custom Report Subscriptions

Creating a custom report subscription enables you to specify the attributes of reports, such as the frequency that a report is generated, the type of transaction data included in the report, and the length of time in which a subscription is enabled. After your customer report subscription is generated, it is available to download in the Available Reports page.
You can maintain up to 20 report subscriptions at any time.
Follow these steps to create a custom report subscription:
  1. On the
    Business Center
    's left navigation panel, click
    Reports
    .
  2. Under Downloadable Reports, click
    Report Subscription Management
    .
    The Report Subscription Management page appears.
  3. Click
    Create custom subscription
    in the upper right corner.
    The Create Report Subscription page appears.
  4. Under Account Setup, select whether your custom report will generate transaction data from a specific merchant or a group of merchants by choosing either
    Merchants
    or
    Groups
    . Then select the specific merchant or group from the drop-down menu.
    If you select
    Merchants
    , the default selection in the drop-down menu is
    All Merchants
    , which if not changed, will generate a report of all the merchant transaction data in your portfolio. For more information, see Create Portfolio-Level Reports.
  5. Under Basic Report Setup, enter the following:
    In this field
    Do this
    Report Name
    Enter the name for your report that best reflects the data you want to capture. Each report must have a unique name containing up to 250 characters.
    Report Type
    Select the type of report that most closely represents the data or process you want to include. The
    Business Center
    automatically includes the most commonly used fields in your report based on this selection. See the next step for more information on how to customize these values.
    File Format
    Choose whether the
    Business Center
    creates the report in XLS or XML format.
    Frequency
    Choose
    Recurring subscription
    to automatically generate daily, weekly, or monthly reports.
  6. To change any of the default fields included in your report, click the
    Arrow
    icon to expand the Advanced Report Features section, and then perform one or more of the following actions (available actions are based on the report type and format you select):

    ADDITIONAL INFORMATION

    In this field or tab
    Do this
    Credit Amounts
    Check the box if you want credits to appear as negative amounts (for example: -1390.00).
    Naming Convention
    Select how you want the field names to appear in the report:
    • Simple Order API
      displays most field names in camel case (for example: FirstName)
    • SCMP API
      displays most field names with underscores (for example: first_name)
    Application
    Select one or more types of transactions you want to include in the report.
    Leave blank to include all types.
    Connection Method
    Select one or more connection methods used to perform the transaction that you want to include in the report.
    Leave blank to include all types.
    Available only for reports that include the
    Source
    field.
    Payment Channel
    Select one or more payment channels used to perform the transaction that you want to include in the report.
    Leave blank to include all types.
    Field Selection
    One or more of the following:
    • Enter text matching a field name you want to find in the
      Search
      field.
    • Check the box for one or more fields or field types to include or remove from the report; check the
      Select All
      box to add or remove all fields. Click the
      Arrow
      icon in a section to expand or collapse it.
      In the Selected column, click the
      Delete
      icon to remove a field or field type from the report.
    Field Ordering
    Click and hold the
    Handle
    icon to rearrange fields (in the
    Selected
    column on the Field Selection tab) into the order in which you want them to appear in the report.
    This option is only available for CSV output. XML field ordering cannot be guaranteed.
  7. To change any of the default fields included in your report, use the Advanced Report Features section to perform one of these actions. The available actions are dependent on the report type and format you select:
    Advanced Report Features
    Advanced Report Features
    Description
    Credit Amounts
    Check the box if you want credits to appear as negative amounts (for example: -1390.00).
    Naming Convention
    Select how you want the field names to appear in the report:
    • Simple Order API
      displays most field names in camel case (for example: FirstName)
    • SCMP API
      displays most field names with underscores (for example: first_name)
    Application
    Select one or more types of transactions you want to include in the report.
    Leave blank to include all types.
    Connection Method
    Select one or more connection methods used to perform the transaction that you want to include in the report.
    Leave blank to include all types.
    Available only for reports that include the
    Source
    field.
    Payment Channel
    Select one or more payment channels used to perform the transaction that you want to include in the report.
    Leave blank to include all types.
    Field Selection
    One or more of the following:
    • Enter text matching a field name you want to find in the
      Search
      field.
    • Check the box for one or more fields or field types to include or remove from the report; check the
      Select All
      box to add or remove all fields. Click the
      Arrow
      icon in a section to expand or collapse it.
      In the Selected column, click the
      Delete
      icon to remove a field or field type from the report.
    Field Ordering
    Click and hold the
    Handle
    icon to rearrange fields (in the
    Selected
    column on the Field Selection tab) into the order in which you want them to appear in the report.
    This option is only available for CSV output. XML field ordering cannot be guaranteed.
  8. Click
    Create
    when you are done configuring the report attributes.
    After the report is created, the generated report is downloadable. It appears in the
    Available Reports
    page, in the
    Custom Reports
    tab. It can take up to 6 hours to generate a report.