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Mail Order or Telephone Order {#sis-pax-pymnt-svcs-cloud-moto-trxns-intro}
==========================================================================

Use this information to process a mail order or telephone order (MOTO) sale and other transactions in Cloud mode. The payment card is not presented physically at the terminal for a MOTO transaction because it is a card-not-present transaction.  
You can also process these MOTO transactions in Cloud mode:

Account Verification
:
A MOTO account verification request submits a zero-amount authorization request to validate the payment card.

Pre-authorization
:
A MOTO pre-authorization request places a temporary hold on the customer's payment card, enabling the transaction to be captured at a later time. Most authorizations expire within 5 to 7 days. However, the exact duration is determined by the issuing bank.

    When an authorization expires, your bank, the payment processor, or issuing bank might require you to re-submit the authorization request. In such cases, you might be required to include the capture instructions in the same message to ensure successful processing.

{#sis-pax-pymnt-svcs-cloud-moto-trxns-intro_dl_y4k_5p1_bhc}  
Generate a bearer token before sending each request. For more information, see [Generating a Bearer Token for Authentication](/docs/vas/en-us/sis-pax/integration/all/rest/sis-pax/sis-pymnt-svcs-cloud-mode-intro/sis-pymnt-svcs-cloud-mode-bearer-tkn-intro.md "").

Endpoints
---------

**Test:** `POST https://terminalstest.visaacceptance.com/v1/cloud/transactions`  
**Production:** `POST https://terminals.visaacceptance.com/v1/cloud/transactions`

Required Fields for Mail Order or Telephone Order {#sis-pax-pymnt-svcs-cloud-moto-trxns-reqfields}
==================================================================================================

serialNumber
:
Set the value to the serial number of the terminal.

request.type
:
Set the value to `PaymentRequest` for a sale or to `AccountVerificationRequest` for an account verification.

request.merchantReferenceCode
:
Set the value to a unique, user-defined reference code. The code can consist of up to 50 alphanumeric characters, underscores (_), and dashes (-).

request.amountDetails.amount
:
Set the value to the transaction amount.

request.amountDetails.currency
:
Set the value to the currency code.

request.paymentMode
:
Set the value to `MOTO`.

Optional Fields for Mail Order or Telephone Order {#sis-pax-pymnt-svcs-cloud-moto-trxns-optfields}
==================================================================================================

capture
:
Set the value to `false` for a pre-authorization.

REST Example: Mail Order or Telephone Order Sale {#sis-pax-pymnt-svcs-cloud-moto-trxns-ex-rest}
===============================================================================================

Request

```
{
    "serialNumber": "1850000000",
    "request": {
      "type" : "PaymentRequest",
      "merchantReferenceCode" : "a7fbcdc92425456fa0db29c8670a3150",
      "amountDetails" : {
        "amount" : "1.00",
        "currency" : "GBP"
      },
      "paymentMode": "MOTO"
   }
}
```

Response to a Successful Request

```
{
      "type" : "PaymentResponse",
      "message" : "Payment approved",
      "transactionDetails" : {
        "id" : "4348c35f258c4f8d8c89b9898e3f1b63",
        "merchantReferenceCode" : "a7fbcdc92425456fa0db29c8670a3150",
        "submitTimeUtc" : "2023-12-01T20:51:09+0000",
        "captured" : true,
        "amountDetails" : {
          "currency" : "GBP",
          "amount" : "1.00",
          "capturedAmount" : "1.00",
          "refundableAmount" : "1.00"
        }
      },
      "processingDetails" : {
        "status" : "APPROVED",
        "verificationMethod" : "NONE",
        "entryMode" : "MANUAL",
        "card" : {
          "expirationMonth" : "12",
          "expirationYear" : "2025",
          "type" : "VISA",
          "maskedPan" : "411111******1111"
        }
      },
      "additionalInformation" : {
        "instrumentId" : "7038380000019631111",
        "requestId" : "7014638853776978504011"
      },
      "linkedOperations" : [ ],
      "receipts" : {
        "merchantReceipt" : {
          "preformattedReceipt" : "Merchant Receipt\nCP Test\nSample Street\nUB3 2EA London\nUnited Kingdom\n1234567\n\nSale\n£1.00\n\n\nCVV MATCH ONLY\n\n\nCard: VISA\nAccount: **** **** **** 1111\nEntry Mode: Keyed\nVerification: Cardholder Not Present\n\nAuthorization: 938246\nMerchant ID: **37599\nTerminal ID: ****0063\n\n4348c35f258c4f8d8c89b9898e3f1b63\n21:51:27: 01/12/2023\n\n\n",
          "receiptData" : {
            "lines" : {
              "MERCHANT_DETAILS_PUBLIC_NAME" : {
                "label" : "Name",
                "value" : "CP Test"
              },
              "MERCHANT_DETAILS_ADDRESS" : {
                "label" : "Address",
                "value" : "Sample Street"
              },
              "MERCHANT_DETAILS_ZIP" : {
                "label" : "Zip",
                "value" : "UB3 2EA"
              },
              "MERCHANT_DETAILS_CITY" : {
                "label" : "City",
                "value" : "London"
              },
              "MERCHANT_DETAILS_COUNTRY" : {
                "label" : "Country",
                "value" : "United Kingdom"
              },
              "MERCHANT_DETAILS_CONTACT" : {
                "label" : "Contact",
                "value" : "1234567"
              },
              "MERCHANT_DETAILS_ADDITIONAL_INFORMATION" : {
                "label" : "Additional Information",
                "value" : ""
              },
              "PAYMENT_DETAILS_SCHEME_OR_LABEL" : {
                "label" : "Card",
                "value" : "VISA"
              },
              "PAYMENT_DETAILS_MASKED_ACCOUNT" : {
                "label" : "Account",
                "value" : "**** **** **** 1111"
              },
              "PAYMENT_DETAILS_SOURCE" : {
                "label" : "Entry Mode",
                "value" : "Keyed"
              },
              "PAYMENT_DETAILS_CUSTOMER_VERIFICATION" : {
                "label" : "Verification",
                "value" : "Cardholder Not Present"
              },
              "CLEARING_DETAILS_AUTHORIZATION_CODE" : {
                "label" : "Authorization",
                "value" : "938246"
              },
              "CLEARING_DETAILS_MERCHANT_IDENTIFIER" : {
                "label" : "Merchant ID",
                "value" : "**37599"
              },
              "CLEARING_DETAILS_TERMINAL_ID" : {
                "label" : "Terminal ID",
                "value" : "****0063"
              },
              "RECEIPT_TYPE" : {
                "label" : "Receipt Type",
                "value" : "Merchant Receipt"
              },
              "TRANSACTION_TYPE" : {
                "label" : "Type",
                "value" : "Sale"
              },
              "SUBJECT" : {
                "label" : "Description",
                "value" : ""
              },
              "IDENTIFIER" : {
                "label" : "PWID",
                "value" : "4348c35f258c4f8d8c89b9898e3f1b63"
              },
              "AMOUNT_AND_CURRENCY" : {
                "label" : "Amount",
                "value" : "£1.00"
              },
              "DATE" : {
                "label" : "Date",
                "value" : "01/12/2023"
              },
              "TIME" : {
                "label" : "Time",
                "value" : "21:51:27"
              },
              "STATUS_TEXT" : {
                "label" : "Information",
                "value" : "CVV MATCH ONLY"
              }
            },
            "signatureLineRequired" : false
          }
        },
        "customerReceipt" : {
          "preformattedReceipt" : "Cardholder Receipt\nCP Test\nSample Street\nUB3 2EA London\nUnited Kingdom\n1234567\n\nSale\n£1.00\n\n\nPlease retain receipt!\n\n\nCard: VISA\nAccount: **** **** **** 1111\nEntry Mode: Keyed\nVerification: Cardholder Not Present\n\nAuthorization: 938246\nMerchant ID: **37599\nTerminal ID: ****0063\n\n4348c35f258c4f8d8c89b9898e3f1b63\n21:51:27: 01/12/2023\n\n\n",
          "receiptData" : {
            "lines" : {
              "MERCHANT_DETAILS_PUBLIC_NAME" : {
                "label" : "Name",
                "value" : "CP Test"
              },
              "MERCHANT_DETAILS_ADDRESS" : {
                "label" : "Address",
                "value" : "Sample Street"
              },
              "MERCHANT_DETAILS_ZIP" : {
                "label" : "Zip",
                "value" : "UB3 2EA"
              },
              "MERCHANT_DETAILS_CITY" : {
                "label" : "City",
                "value" : "London"
              },
              "MERCHANT_DETAILS_COUNTRY" : {
                "label" : "Country",
                "value" : "United Kingdom"
              },
              "MERCHANT_DETAILS_CONTACT" : {
                "label" : "Contact",
                "value" : "1234567"
              },
              "MERCHANT_DETAILS_ADDITIONAL_INFORMATION" : {
                "label" : "Additional Information",
                "value" : ""
              },
              "PAYMENT_DETAILS_SCHEME_OR_LABEL" : {
                "label" : "Card",
                "value" : "VISA"
              },
              "PAYMENT_DETAILS_MASKED_ACCOUNT" : {
                "label" : "Account",
                "value" : "**** **** **** 1111"
              },
              "PAYMENT_DETAILS_SOURCE" : {
                "label" : "Entry Mode",
                "value" : "Keyed"
              },
              "PAYMENT_DETAILS_CUSTOMER_VERIFICATION" : {
                "label" : "Verification",
                "value" : "Cardholder Not Present"
              },
              "CLEARING_DETAILS_AUTHORIZATION_CODE" : {
                "label" : "Authorization",
                "value" : "938246"
              },
              "CLEARING_DETAILS_MERCHANT_IDENTIFIER" : {
                "label" : "Merchant ID",
                "value" : "**37599"
              },
              "CLEARING_DETAILS_TERMINAL_ID" : {
                "label" : "Terminal ID",
                "value" : "****0063"
              },
              "RECEIPT_TYPE" : {
                "label" : "Receipt Type",
                "value" : "Cardholder Receipt"
              },
              "TRANSACTION_TYPE" : {
                "label" : "Type",
                "value" : "Sale"
              },
              "SUBJECT" : {
                "label" : "Description",
                "value" : ""
              },
              "IDENTIFIER" : {
                "label" : "PWID",
                "value" : "4348c35f258c4f8d8c89b9898e3f1b63"
              },
              "AMOUNT_AND_CURRENCY" : {
                "label" : "Amount",
                "value" : "£1.00"
              },
              "DATE" : {
                "label" : "Date",
                "value" : "01/12/2023"
              },
              "TIME" : {
                "label" : "Time",
                "value" : "21:51:27"
              },
              "STATUS_TEXT" : {
                "label" : "Information",
                "value" : "Please retain receipt!"
              }
            },
            "signatureLineRequired" : false
          }
        }
      }
}
```

Response to an Unsuccessful Request  
When the request is unsuccessful, you receive an error response with details.

```
{
      "type": "ErrorResponse",
      "message": "Error message to display.",
      "developerDescription": "Detailed description of error."
}
```

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