Customer Notifications {#recur-bill-cust-not}
=============================================

The Recurring Billing service sends email notifications to customers using the email address stored on the customer token. The system sends notifications for three defined payment events:

* Prepayment notification: notification of an upcoming recurring payment.
* Successful payment notification: notification of a successful recurring payment.
* Failed payment notification: notification of recurring payment failure.  
  `Visa Acceptance Solutions` sends email notifications from a `Visa Acceptance Solutions` email address.

Example: Notification of Upcoming Subscription Payment
------------------------------------------------------

Hello,  
Your recurring subscription will be charged to your payment card on file on `${paymentDate}`.  
**Subscription ID** : `${subscriptionId}`  
**Subscription Name** : `${subscriptionName}`  
**Billing Amount** : `${billingAmount} ${currency}`  
**Set-up Fee** : `${setupFee} ${currency}`  
Thank you,  
`${merchantName}`

Example: Notification of Successful Subscription Payment
--------------------------------------------------------

Hello,  
Your recurring subscription has been successfully charged to your payment card on file.  
**Subscription ID** : `${subscriptionId}`  
**Subscription Name** : `${subscriptionName}`  
**Billing Amount** : `${billingAmount} ${currency}`  
**Set-up Fee** : `${setupFee} ${currency}`  
**Transaction ID** : `${transactionId}`  
**Transaction Date** : `${paymentDate}`  
Thank you,  
`${merchantName}`

Example: Notification of Failed Subscription Payment
----------------------------------------------------

Hello,  
Your recurring subscription has failed to charge to your payment card on file.  
**Subscription ID** : `${subscriptionId}`  
**Subscription Name** : `${subscriptionName}`  
**Billing Amount** : `${billingAmount} ${currency}`  
**Setup Fee** : `${setupFee} ${currency}`  
**Transaction ID** : `${transactionId}`  
**Transaction Date** : `${paymentDate}`  
Thank you,  
`${merchantName}`
