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Refund

This section provides the information you need in order to process a
refund
, which is linked to a
capture or
 sale.
You must request a
refund
 within 180 days of the authorization.
When your account is enabled for credit authorizations, also known as purchase return authorizations,
Visa Acceptance Solutions
 authenticates the card and customer during a follow-on refund or stand-alone credit request. Every credit request is automatically authorized.
Credit authorizations are handled the same for these card types:
  • American Express
  • Diners
  • Discover
  • JCB
  • Mastercard
  • Visa
Credit authorization results are returned in these response fields:
  • processorInformation.approvalCode
  • processorInformation.networkTransactionId
  • processorInformation.responseCode
When you request a void for a refund or credit before settlement, the refund or credit is voided. If your account is enabled for credit authorizations, the credit authorization is also reversed.
All supported card types can process follow-on refunds.

Endpoint

Production:
POST
https://api.visaacceptance.com
/pts/v2/payments/
{id}
/refunds
Test:
POST
https://apitest.visaacceptance.com
/pts/v2/payments/
{id}
/refunds
The
{id}
 is the transaction ID returned in the capture or sale response.

Required Fields for Processing a
Refund

orderInformation.amountDetails.currency
orderInformation.amountDetails.totalAmount

REST Interactive Example: Processing a Refund

Refund a Payment

REST Example: Processing a Refund

Request
{
    "orderInformation": {
        "amountDetails": {
            "totalAmount": "100.00",
            "currency": "EUR"
        }
    }
}
Response to a Successful Request
{
    "_links": {
        "void": {
            "method": "POST",
            "href": "/pts/v2/credits/6699964581696622603955/voids"
        },
        "self": {
            "method": "GET",
            "href": "/pts/v2/credits/6699964581696622603955"
        }
    },
    "clientReferenceInformation": {
        "code": "1669996458298"
    },
    "creditAmountDetails": {
        "currency": "eur",
        "creditAmount": "100.00"
    },
    "id": "6699964581696622603955",
    "orderInformation": {
        "amountDetails": {
            "currency": "EUR"
        }
    },
    "paymentAccountInformation": {
        "card": {
            "type": "001"
        }
    },
    "paymentInformation": {
        "tokenizedCard": {
            "type": "001"
        },
        "card": {
            "type": "001"
        }
    },
    "processorInformation": {
        "approvalCode": "888888",
        "networkTransactionId": "016153570198200",
        "responseCode": "100"
    },
    "reconciliationId": "61873329OAILG3Q6",
    "status": "PENDING",
    "submitTimeUtc": "2022-12-02T15:54:18Z"
}
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