Configuring an Internet Connection for the PAX Terminal
For the PAX terminal to operate correctly, it must be configured for internet
connectivity. Use this information to configure an internet connection for the PAX
terminal.
Before the terminal can be used to process payments, it must also be associated with a
merchant ID in the
Create a Password for the PAX Terminal Settings Menu
The Settings menu on a PAX terminal is where you configure device features, internet connections,
and other options. Access to the menu is password protected. The PAX device ships
with a default password. Replace the default password with a unique, secure one when
setting up the device.
Follow these steps to create a Settings password on the PAX terminal.
Figure:
Settings Menu on PAX Terminal Home Screen and Password Input Screen in
Settings Menu
On the terminal Home screen, tap the
Settings
icon. You
are prompted to enter the Settings password.
If you are a first-time user, enter the default Settings password:
pax9876@@
. Tap the
Checkmark
. The
Settings screen appears.
Replace the default Settings password with a unique, secure one. In the Device
section, tap
Password
. Follow the prompts to change the
Settings password.
Configuring Wi-Fi Network IP Connections on the PAX Terminal
These are the IP connections that you can use to connect the PAX terminal to your Wi-Fi
network:
Dynamic IP connection
Description:
When using the Dynamic Host Configuration Protocol
(DHCP) IP connection, the payment terminal is randomly assigned IP addresses by
your internet service provider when you access the internet. This type of
connection is also called a
dynamic IP connection
.
Benefits:
Simplifies network management and eliminate the need to
manually configure Wi-Fi settings on each PAX terminal.
Configuring a Dynamic IP Connection for a Wi-Fi Network on the PAX Terminal
Use this information to configure a dynamic IP connection for a Wi-Fi network on the PAX
terminal.
Using a dynamic IP connection is a convenient option for simple device set up, which
eliminates the need to manually manage static IP addresses. The payment terminal
receives a randomly assigned IP address from your internet service provider each time it
connects to the network.
. The device connects to your Wi-Fi network.
A Password screen appears.
Enter the PAX terminal settings password that you entered in step 1. The Wi-Fi
settings menu appears, showing that the terminal is connected to your Wi-Fi
network.
To exit the screen, tap the back arrow until you reach the Home screen.
Configuring a Static IP Connection for a Wi-Fi Network on the PAX Terminal
Use this information to configure a static IP connection for a Wi-Fi network on the PAX
terminal. This configuration uses a single IP address when connecting to the internet,
which you specify in the terminal settings.
IMPORTANT
Before starting this configuration, you might need to consult your IT
department to obtain the information required to configure this type of network
connection.
field, enter the SSID (network name)
of your Wi-Fi network. The field is case sensitive.
Tap the
Advanced options
drop-down arrow. You might need
to scroll down to see this menu option.
Open the IP settings drop-down menu, choose
Static
.
Enter the required information in these Static fields:
ADDITIONAL INFORMATION
IP address
field: Enter the static IP address for
your Wi-Fi network.
Gateway
field: Enter the IP address for your
gateway.
Network prefix length
field: Enter the prefix
length for the subnetwork.
DNS 1
field: Enter the IP address for the first
domain name system server.
DNS 2
field: Enter the IP address for the second
domain name system server.
Tap
Save
. The Wi-Fi screen appears, showing that the
terminal is connected to your Wi-Fi network.
To exit the screen, tap the back arrow until you reach the Home screen.
Configuring a Proxy IP Connection for a Wi-Fi Network on the PAX Terminal
Use this information to configure a proxy IP connection for a Wi-Fi network on the PAX
terminal. Use this configuration when your Wi-Fi network is hidden by a proxy server so
that it cannot be detected as a publicly available network.
IMPORTANT
Before starting this configuration, consult your IT department to
obtain the information required to configure this type of network connection.
Enter the required information in these Manual fields:
ADDITIONAL INFORMATION
Proxy hostname
field: Enter the proxy host
name.
Proxy port
field: Enter the port number for the
proxy server.
Bypass proxy for
field: If your Wi-Fi network
uses a bypass proxy, enter domain names or IP addresses.
Tap
Save
. The Wi-Fi screen appears, showing that the
terminal is connected to your Wi-Fi network.
To exit the screen, tap the back arrow until you reach the Home screen.
Configuring a Cellular Connection with a SIM Card on the PAX Terminal
Use the information is this section to configure a cellular connection with a SIM card on
the PAX terminal. When your Wi-Fi network is unavailable, a cellular internet connection
can serve as a backup method to keep the terminal online and available to process
transactions.
IMPORTANT
A SIM card is not included with the terminal. Your service provider
can recommend which SIM card to purchase for use with your PAX terminal. To set up a
cellular connection, you must use a SIM card that provides access to 4G or 3G networks.
Using a cellular connection method is recommended as a backup option because it is
typically slower and more expensive than using a Wi-Fi connection. To help minimize data
usage and operating costs when using a cellular internet connection, contact customer
support to request that terminal software updates and app installations be
performed using a Wi-Fi connection only.
Insert a SIM Card into the PAX Terminal
To set up a cellular connection, you must use a SIM card that provides access to 4G or 3G
networks.
Follow these steps to insert a SIM card into the PAX terminal.
Figure:
PAX A920/A920 PRO Terminal Back View Showing SIM Card Slot Locations
Turn off the power to the terminal.
On the back of the terminal, slide the battery cover latch to the right, then
remove the compartment cover.
Remove the battery from the compartment.
Insert the SIM card into the lower-left corner of the compartment with the
contacts facing down to match the contacts on the terminal. The diagram on the
inside of the compartment shows where to insert the SIM card.
Replace the battery in the compartment.
Replace the compartment cover, then slide the cover to the left to close
it.
Enter a SIM Card PIN into the PAX Terminal
Before entering the SIM card PIN into the PAX terminal, insert the SIM card into the
terminal.
Follow these steps to enter a SIM card PIN into the PAX terminal.
Power on the PAX terminal. You are prompted to enter the PIN for the SIM card
that you installed.
Enter the PIN carefully. You are allowed three attempts to successfully enter
it. After the third attempt, you must enter a personal unlocking key (PUK)
before your mobile carrier blocks the SIM card.
When you enter the PIN successfully, the payment terminal detects the
SIM card. A notification appears on the screen.
To verify that the SIM card is recognized and enabled on the terminal, on the
terminal Home screen, tap the
Settings
icon.
Enter your device password, if prompted. The Settings screen appears.
In the In the Network & internet section, tap
SIM cards
. The SIM cards screen appears.
Verify that the
SIM 1
field is enabled and that the
SIM 2
field is disabled.
Tap the back arrow until you reach the Home screen.
Configure a Cellular Network Connection for the PAX Terminal
Before configuring a cellular network connection for the PAX terminal, enter the SIM card
PIN in to the terminal.
Follow these steps to configure a cellular network connection for the PAX
terminal.
