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Configuring an Internet Connection for the PAX Terminal

For the PAX terminal to operate correctly, it must be configured for internet connectivity. Use this information to configure an internet connection for the PAX terminal.
Before the terminal can be used to process payments, it must also be associated with a merchant ID in the
Business Center
.
For more information, see "Obtaining a Merchant ID and Secret Key from the Business Center" in the Acceptance Devices | PAX All-in-One Solution documentation
.
Also see "Activating a Terminal in the Acceptance Devices App" in the Acceptance Devices | PAX Acceptance Devices App documentation
.

Create a Password for the PAX Terminal Settings Menu

The Settings menu on a PAX terminal is where you configure device features, internet connections, and other options. Access to the menu is password protected. The PAX device ships with a default password. Replace the default password with a unique, secure one when setting up the device.
Follow these steps to create a Settings password on the PAX terminal.

Figure:

Settings Menu on PAX Terminal Home Screen and Password Input Screen in Settings Menu
Settings Menu on PAX Terminal Home Screen and Password Input Screen in
                        Settings Menu
  1. On the terminal Home screen, tap the
    Settings
    icon. You are prompted to enter the Settings password.
  2. If you are a first-time user, enter the default Settings password:
    pax9876@@
    . Tap the
    Checkmark
    . The Settings screen appears.
  3. Replace the default Settings password with a unique, secure one. In the Device section, tap
    Password
    . Follow the prompts to change the Settings password.

Configuring Ethernet IP Connections on the PAX Terminal

You can connect the PAX A35 payment terminal to your local area network (LAN) using a wired Ethernet IP connection.
These are the IP connections that you can use to connect the PAX terminal to your LAN.
Dynamic IP connection
Description:
When using Dynamic Host Configuration Protocol (DHCP) IP connection, the payment terminal is randomly assigned IP addresses by your internet service provider when you access the internet. This connection is also called a
dynamic IP connection
.
Benefits:
Simplifies network management and eliminate the need to manually configure settings on each PAX terminal.
Static IP connection
Description:
The static IP connection uses a single IP address that you specify in the terminal settings.
Benefits:
Improves network reliability, enhances security, and enables easier device management.
Prerequisite:
Before starting this configuration, consult your IT department to obtain information that is required to configure this type of network connection.
Proxy IP connection
Description:
Use the proxy IP connection when your Wi-Fi network is hidden by a proxy server so that it cannot be detected as a publicly available network.
Benefits:
Masks your IP address, enhances online anonymity, encrypts your internet traffic, and protects data from being intercepted by third parties.
Prerequisite:
Before starting this configuration, consult your IT department to obtain information that is required to configure this type of network connection.

Benefits of Using an Ethernet IP Connection with the PAX Terminal

These are some of the benefits of using a wired Ethernet IP connection instead of a Wi-Fi connection with the PAX terminal:
  • Security:
    Ethernet IP connections are typically more secure because access is restricted to devices physically connected to the router or network switch.
  • Stability:
    Wired connections are less susceptible to interference from nearby wireless devices, resulting in more consistent performance.
  • Speed:
    An Ethernet connection typically provides lower latency than Wi-Fi, meaning data travels more quickly and reliably between devices.

Connect the Ethernet Cable to the PAX Terminal

An Ethernet cable is required to connect the PAX A35 payment terminal to a point-of-sale (POS) system. This cable is not included with the PAX device, so you must have one available to complete this task.
IMPORTANT
You cannot connect the PAX A35 terminal to a point-of-sale (POS) system using a standard USB or RS-232 serial port.
Follow these steps to connect the Ethernet cable to the PAX terminal.
  1. Attach one plug on the Ethernet cable to the red port on the multifunctional connector cable included with the PAX A35 terminal. For more information about the multifunctional cable, see Connect the Multifunctional Connector Cable to the PAX Terminal.
  2. Connect the other plug on the Ethernet cable to the compatible port on your POS system.

Configuring an Ethernet Dynamic IP Connection on the PAX Terminal

Use the information in this section to configure an Ethernet Dynamic Host Configuration Protocol (DHCP) IP connection on the PAX A35 terminal. This connection is also called a
dynamic IP connection
. When this type of connection is enabled, your payment terminal is automatically assigned an IP address by your network service provider each time it connects to the internet.

Enable an Ethernet Dynamic IP Connection on the PAX Terminal

To enable an Ethernet IP connection, use an Ethernet cable to connect your PAX A35 terminal to your point-of-sale (POS) system. For more information, see Connect the Ethernet Cable to the PAX Terminal.

Figure:

Settings Menu Screens Used to Enable an Ethernet Dynamic IP Connection on PAX Terminal
Settings Menu Screens Used to Enable an Ethernet Dynamic IP Connection on
                        PAX Terminal
Follow these steps to enable the Ethernet Dynamic IP connection on the PAX terminal.
  1. On the terminal Home screen, tap the
    Settings
    icon. Enter your password. The Setting screen appears. If you have not created a custom password, see Create a Password for the PAX Terminal Settings Menu.
  2. Tap
    Network & internet
    .
  3. In the
    Ethernet
    section, tap the toggle to turn on Ethernet.
  4. Tap the
    Ethernet
    icon. The Ethernet network connection settings screen appears.
  5. Scroll down and then tap
    Ethernet Configuration
    . A pop-up menu appears.
  6. Choose
    DHCP
    .
  7. Leave the Proxy type set to
    None
    . This setting is the default.
  8. Tap
    Save
    . Network details, including IP address, Gateway, and DNS, appear on the terminal screen.
  9. Use the IP address that is shown on the terminal screen in your POS system.
  10. To exit the screen, tap the back arrow until you reach the Home screen.

Configuring an Ethernet Static IP Connection on the PAX Terminal

Use the information in this section to configure an Ethernet static IP connection for the PAX terminal. This type of connection uses a single IP address that you specify in the terminal settings.
IMPORTANT
Before starting this configuration, you might need to consult your IT department to obtain the information required to configure this type of network connection.

Enable an Ethernet Static IP Connection on the PAX Terminal

To enable an Ethernet IP connection, use an Ethernet cable to connect your PAX A35 terminal to your point-of-sale (POS) system. For more information, see Connect the Ethernet Cable to the PAX Terminal.

Figure:

Settings Menu Screens Used to Enable an Ethernet Static IP Connection on PAX Terminal
Settings Menu Screens Used to Enable an Ethernet Static IP Connection on
                        PAX Terminal
Follow these steps to enable the Ethernet static IP connection on the PAX terminal.
  1. On the terminal Home screen, tap the
    Settings
    icon. Enter your password. The Setting screen appears. If you have not created a custom password, see Create a Password for the PAX Terminal Settings Menu.
  2. Tap
    Network & internet
    .
  3. In the
    Ethernet
    section, tap the toggle to turn on Ethernet.
  4. Tap the
    Ethernet
    icon. The Ethernet network connection settings screen appears.
  5. Scroll down and then tap
    Ethernet Configuration
    . A pop-up menu appears.
  6. Choose
    Static
    . A screen appears with fields in which you will enter this information:

    ADDITIONAL INFORMATION

    • IP address
      field: Enter the static IP address for your network.
    • Netmask
      field: Enter the IP address for your netmask.
    • Gateway
      field: Enter the IP address for your gateway.
    • DNS 1
      field: Enter the IP address for the first domain name system server.
    • DNS 2
      field: Enter the IP address for the second domain name system server.
  7. Tap
    Save
    .
  8. To exit the screen, tap the back arrow until you reach the Home screen.

Configuring an Ethernet Proxy IP Connection on the PAX Terminal

Use the information in this section to configure a Ethernet proxy IP connection on the PAX terminal.
If your business hides its Wi-Fi network from the public, you are using a proxy server. In this instance, you must use the Proxy IP configuration option to connect the PAX terminal to your network.
IMPORTANT
Before starting this configuration, consult your IT department to obtain the information required to configure this type of network connection.

Enable an Ethernet Proxy IP Connection on the PAX Terminal

To enable an Ethernet IP connection, use an Ethernet cable to connect your PAX A35 terminal to your point-of-sale (POS) system. For more information, see Connect the Ethernet Cable to the PAX Terminal.

Figure:

Settings Menu Screens Used to Enable an Ethernet Proxy IP Connection on PAX Terminal
Settings Menu Screens Used to Enable an Ethernet Proxy IP Connection on PAX
                        Terminal
Follow these steps to enable the Ethernet proxy IP connection on the PAX terminal.
  1. On the terminal Home screen, tap the
    Settings
    icon. Enter your password. The Setting screen appears. If you have not created a custom password, see Create a Password for the PAX Terminal Settings Menu.
  2. Tap
    Network & internet
    .
  3. In the
    Ethernet
    section, tap the toggle to turn on Ethernet.
  4. Tap the
    Ethernet
    icon. The Ethernet network connection settings screen appears.
  5. Scroll down and then tap
    Ethernet Configuration
    . A pop-up menu appears.
  6. Choose
    DHCP
    .
  7. Click the Proxy drop-down menu arrow.
  8. Choose
    Manual
    . A screen appears with fields in which you will enter this information:

    ADDITIONAL INFORMATION

    • Proxy hostname
      field: Enter the proxy URL.
    • Proxy port
      field: Enter the 4-digit proxy port number.
    • Bypass proxy
      field: Enter safelist URLs that are allowed to bypass the proxy. This field is optional.
  9. Tap
    Save
    .
  10. To exit the screen, tap the back arrow until you reach the Home screen.

Configuring Wi-Fi Network IP Connections on the PAX Terminal

These are the IP connections that you can use to connect the PAX terminal to your Wi-Fi network:
Dynamic IP connection
Description:
When using the Dynamic Host Configuration Protocol (DHCP) IP connection, the payment terminal is randomly assigned IP addresses by your internet service provider when you access the internet. This type of connection is also called a
dynamic IP connection
.
Benefits:
Simplifies network management and eliminate the need to manually configure Wi-Fi settings on each PAX terminal.
Static IP connection
Description:
The static IP connection uses a single IP address that you specify in the terminal settings.
Benefits:
Improves network reliability, enhances security, and enables easier device management.
Prerequisite:
Before starting this configuration, consult your IT department to obtain information that is required to configure this type of network connection.
Proxy IP connection
Description:
Use the proxy IP connection when your Wi-Fi network is hidden by a proxy server so that it cannot be detected as a publicly available network.
Benefits:
Masks your IP address, enhances online anonymity, encrypts your internet traffic, and protects data from being intercepted by third parties.
Prerequisite:
Before starting this configuration, consult your IT department to obtain information that is required to configure this type of network connection.

Configuring a Dynamic IP Connection for a Wi-Fi Network on the PAX Terminal

Use this information to configure a dynamic IP connection for a Wi-Fi network on the PAX terminal.
Using a dynamic IP connection is a convenient option for simple device set up, which eliminates the need to manually manage static IP addresses. The payment terminal receives a randomly assigned IP address from your internet service provider each time it connects to the network.
For information about other Wi-Fi configuration options on the PAX terminal, see Configuring Wi-Fi Network IP Connections on the PAX Terminal.

Enable a Dynamic IP Connection to a Wi-Fi Network on the PAX Terminal

Follow these steps to enable a dynamic IP connection to a Wi-Fi network on the PAX terminal.

Figure:

Settings Menu Screens Used to Enable a Dynamic IP Connection on PAX Terminal
Settings Menu Screens Used to Enable a Dynamic IP Connection on PAX
                        Terminal
  1. On the terminal Home screen, tap the
    Settings
    icon. Enter your password. The Setting screen appears. If you have not created a custom password, see Create a Password for the PAX Terminal Settings Menu.
  2. Tap
    Network & internet
    .
  3. In the
    Wi-Fi
    section, tap the toggle to turn on Wi-Fi.
  4. Choose your Wi-Fi network from the list.
  5. Enter the password for the Wi-Fi network.
  6. Tap
    Connect
    . The device connects to your Wi-Fi network. A Password screen appears.
  7. Enter the PAX terminal settings password that you entered in step 1. The Wi-Fi settings menu appears, showing that the terminal is connected to your Wi-Fi network.
  8. To exit the screen, tap the back arrow until you reach the Home screen.

Configuring a Static IP Connection for a Wi-Fi Network on the PAX Terminal

Use this information to configure a static IP connection for a Wi-Fi network on the PAX terminal. This configuration uses a single IP address when connecting to the internet, which you specify in the terminal settings.
IMPORTANT
Before starting this configuration, you might need to consult your IT department to obtain the information required to configure this type of network connection.
For information about other Wi-Fi connection options on the PAX terminal, see Configuring Wi-Fi Network IP Connections on the PAX Terminal.

Enable a Static IP Connection to a Wi-Fi Network on the PAX Terminal

Follow these steps to enable a static IP connection to a Wi-Fi network on the PAX terminal.

Figure:

Settings Menu Screens Used to Enable a Static IP Connection on PAX Terminal
Settings Menu Screens Used to Enable a Static IP Connection on PAX
                        Terminal
  1. On the terminal Home screen, tap the
    Settings
    icon. Enter your password. The Setting screen appears. If you have not created a custom password, see Create a Password for the PAX Terminal Settings Menu.
  2. Tap
    Network & internet
    .
  3. In the
    Wi-Fi
    section, tap the toggle to turn on Wi-Fi.
  4. Choose
    Add network
    from the list. The Add network screen appears.
  5. In the
    Network name
    field, enter the SSID (network name) of your Wi-Fi network. The field is case sensitive.
  6. Tap the
    Advanced options
    drop-down arrow. You might need to scroll down to see this menu option.
  7. Open the IP settings drop-down menu, choose
    Static
    .
  8. Enter the required information in these Static fields:

    ADDITIONAL INFORMATION

    • IP address
      field: Enter the static IP address for your Wi-Fi network.
    • Gateway
      field: Enter the IP address for your gateway.
    • Network prefix length
      field: Enter the prefix length for the subnetwork.
    • DNS 1
      field: Enter the IP address for the first domain name system server.
    • DNS 2
      field: Enter the IP address for the second domain name system server.
  9. Tap
    Save
    . The Wi-Fi screen appears, showing that the terminal is connected to your Wi-Fi network.
  10. To exit the screen, tap the back arrow until you reach the Home screen.

Configuring a Proxy IP Connection for a Wi-Fi Network on the PAX Terminal

Use this information to configure a proxy IP connection for a Wi-Fi network on the PAX terminal. Use this configuration when your Wi-Fi network is hidden by a proxy server so that it cannot be detected as a publicly available network.
IMPORTANT
Before starting this configuration, consult your IT department to obtain the information required to configure this type of network connection.
For information about other Wi-Fi configuration options on the PAX terminal, see Configuring Wi-Fi Network IP Connections on the PAX Terminal.

Enable a Proxy IP Connection to a Wi-Fi Network on the PAX Terminal

Follow these steps to enable a proxy IP connection to a Wi-Fi network on the PAX terminal.

Figure:

Settings Menu Screens Used to Enable a Proxy IP Connection on PAX Terminal
Settings Menu Screens Used to Enable a Proxy IP Connection on PAX
                        Terminal
  1. On the terminal Home screen, tap the
    Settings
    icon. Enter your password. The Setting screen appears. If you have not created a custom password, see Create a Password for the PAX Terminal Settings Menu.
  2. Tap
    Network & internet
    .
  3. In the
    Wi-Fi
    section, tap the toggle to turn on Wi-Fi.
  4. Choose
    Add network
    . The Add network screen appears.
  5. Open the
    Proxy
    drop-down menu, choose
    Manual
    .
  6. Enter the required information in these Manual fields:

    ADDITIONAL INFORMATION

    • Proxy hostname
      field: Enter the proxy host name.
    • Proxy port
      field: Enter the port number for the proxy server.
    • Bypass proxy for
      field: If your Wi-Fi network uses a bypass proxy, enter domain names or IP addresses.
  7. Tap
    Save
    . The Wi-Fi screen appears, showing that the terminal is connected to your Wi-Fi network.
  8. To exit the screen, tap the back arrow until you reach the Home screen.