Troubleshooting Assistance {#opencart-trblshoot-help}
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For help with troubleshooting, contact *GlobalPartnerSolutionsCS@visa.com* and provide this information:

* Summary of the issue
* Steps needed to reproduce the issue
* Platform version
* Plugin version
* Platform Merchant ID
* Configuration screenshots
* List of themes/additional extensions installed
* Log file and any other data or screenshots related to the issue