Configuring Transactional Emails {#adobe-commerce-m-conf-trans-emails}
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When an order is flagged for `Decision Manager` review, the customer is not informed that their transaction was not fully accepted. If a manual review leads to a rejection of the transaction, the customer is then informed that their order is no longer active. You can configure the email sent to the customer.  
Follow these steps to configure the transactional emails sent to the customers:

1. Go to the `Adobe Commerce` console.
2. On the left panel, choose Marketing.
3. Click Email Templates.
4. In the table, find the Template column, and click the DM Fail Transaction template row. The Template Information page opens.
5. On the Template Information page, complete the required information in the template name, subject, and content text boxes.
6. Click Save Template.